We make every effort to use recycled packaging materials where possible. All items are posted within 2 business days and usually via Australia Post* therefore may take up to ten days for delivery however more often than not it will be much earlier.
Shipping costs are available prior to purchase by adding items to your cart and entering your location details in the cart. Please note Free Shipping for orders over $150 excludes large items over 5kg actual or cubic weight.
If a package is returned to us marked undeliverable, we will contact you to organise re-delivery at your own cost. If you do not respond, you will be refunded the original purchase price but not the shipping charges.
Our aim is to achieve 100% satisfaction with all items purchased. If for whatever reason you are not happy with your purchase please return within 7 days of receiving your order and we will issue a store credit. Please contact us via firstname.lastname@example.org or the contact us page prior to returning the goods.
Items being returned need to be done so at your own cost. Returned items must be in its original packaging and in original condition in order to comply with our returns policy. Original and return charges for shipping cannot be refunded.
Unfortunately there are no exchanges or returns offered for sale items.
Damaged goods – We take great care in our packaging process therefore it should be unlikely that our goods arrive damaged. But if any of your items do arrive damaged please contact us within 2 days of receiving your order and we will (at our discretion) either refund your purchase price or send you replacement items.
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*Please note unfortunately there are some areas in Australia that we are just not able to deliver to:
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